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My wife and I were seated apart for our long-haul flight despite booking the package holiday together
A couple were separated on a flight from London to Delhi despite being on the same Saga reservation
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Lufthansa promised me a refund – then closed my case
Our reader was forced to pay additional train and hotel fares after the airline cancelled their flight during a snowstorm in Munich
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A car rental agent gave us the wrong snow chains ‘for show’
Our reader was knowingly provided chains that were too small for use by their rental company
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India has banned my eSim app – how can I roam on my trip?
Our reader is worried about being stung with astronomical date roaming charges on their upcoming holiday
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A flight reroute through the US cost me £904
After accepting a redirect through the US, our reader’s wife became aware too late that she needed an ESTA
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‘My mother is locked into a holiday cottage contract’
Holiday rental agreements can be increasingly tricky to get out of the closer you get to your booking, as our reader discovered
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‘A typo on my wife’s plane ticket could cost us £4,000’
When our reader was told to re-book a return flight due to a spelling mistake on the booking, our expert stepped in
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‘Our cruise won’t honour its advertised deal’
Our reader booked a trip with Jetline Holidays but when her confirmation came through, the hotel was different to what was originally stated
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‘Qatar Airways cancelled my flight at short notice and is refusing to compensate me’
After our reader's codeshare trip was cancelled both airlines shunned responsibility for compensation. Our expert reveals who's in the wrong
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‘I‘ve been waiting three years for my flight refund – what can I do?’
After our reader struggled to receive compensation for a £3,000 trip that was cancelled due to Covid, our expert steps in
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The most idyllic beaches in Cornwall
From secret coves to family-friendly sands, Cornwall has 300 miles of some of the most beautiful and varied coastline in Britain
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18 amazing things to do in Cornwall
Cornwall is defined by its magnificent coastline, medieval harbours and oak-forested creeks
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The places for cream tea in Cornwall – and how to enjoy it like a local
Where to find the county's freshest scones, top quality jam and most beautiful locations
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The best pubs and bars in Cornwall
The county is filled with age-old granite pubs set high on clifftops and tucked away for a quiet pint
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How to spend a week in Cornwall – Britain's answer to the perfect summer holiday
An insider guide to England’s wild west, a county of rugged coastline and Enid Blyton-style adventures
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The 12 best restaurants in Cornwall
The top places to eat across the county, from St Ives to Port Isaac and seafood to steak
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