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Looking for the right broadband provider to supply your home with internet and other services? Different providers specialise in different types of broadband package and, on this page, we’ll take you through the UK’s major internet service providers to help you decide which is best suited to your needs.
Last updated: 20 March, 2024 | Estimated Reading Time: 9 Minutes
A broadband package, sometimes called a bundle, combines broadband with other services such as TV, landline and mobile phone deals. Broadband providers used to only supply homes with standard broadband and phone deals, but now more and more internet providers are offering add-ons to make better deals on popular household services such as TV and mobile contracts.
The advantage of getting all your home services from the same provider is that you can easily manage your bills from one account, and it can also help you save money. Compare broadband deals in the UK using our tool. There are always great deals out there, no matter what type of package you’re after.
Standard broadband often comes with line rental, which is ideal if you’re a frequent caller. Certain broadband providers offer free calls if you buy into a broadband deal with a phone line. While having a fixed line might be of no use to you, it’s often a requirement, as many broadband providers supply your home with internet via the Openreach network.
Get a broadband-only deal if you just want stand-alone broadband. This means that a provider will supply your home with an internet connection with no additional services. That said, most internet-service providers require you to have a landline and pay for line rental to access the internet. This will be the case if the provider uses the BT Openreach network. If you’re looking for a standard broadband connection without the need for a fixed line, the following providers offer it:
Providers may advertise a deal as being broadband-only even if it includes a phone line, particularly if the provider uses the Openreach network. BT, EE, and Virgin Media offer broadband-only deals without the need to pay for line rental. These deals include:
Broadband deal | Average download speed | Contract length |
---|---|---|
BT Fibre Essential | 36Mb | 24 months |
BT Fibre 1 | 50Mb | 24 months |
BT Fibre 2 | 74Mb | 24 months |
Virgin Media M350 Fibre Broadband | 362Mb | 24 months |
Virgin Media M500 Fibre Broadband | 516Mb | 24 months |
EE Fibre Max 100 | 100Mb | 24 months |
EE Fibre Max 500 | 500Mb | 24 months |
When you get a broadband and phone package, a provider supplies your home with broadband and phone services. With this package, you’ll need to choose your internet speeds and calls allowance. Depending on the provider, you could get inclusive calls at certain times of the day, but most will offer a default package where you only pay for calls you make. This will be more convenient if you’re not a frequent caller or if you don’t want a phone service. If you make calls on a daily basis, it might be cheaper to opt for a package offering inclusive calls.
Keep in mind that calling internationally will always be more costly than calling within the UK, so if you’ve got family and friends abroad, inquire about the provider’s international rates. You’ll need to choose a package that meets your internet and phone needs. The best broadband and phone packages in the UK are offered by the following broadband providers:
There are plenty of broadband providers offering broadband and phone deals, but the best plans should combine fibre broadband with line rental for a good price. The following providers offer competitive broadband and phone packages:
Broadband deal | Average download speed | Contract length |
---|---|---|
Sky Broadband Superfast 35 | 36Mb | 24 months |
Sky Broadband Ultrafast | 145Mb | 18 months |
Sky Broadband Ultrafast Plus | 500Mb | 18 months |
TalkTalk Fibre 65 | 67Mb | 18 months |
Virgin Media M250 Fibre Broadband + Home Phone | 264Mb | 18 months |
Plusnet Unlimited Fibre | 36Mb | 18 months |
Plusnet Unlimited Fibre Extra | 66Mb | 18 months |
Shell Energy Superfast Fibre | 38Mbps | 18 months |
Shell Energy Superfast Fibre Plus | 67Mb | 18 months |
Sky Superfast Broadband | 59Mb | 18 months |
Virgin M500 Fibre Broadband + Home Phone & O2 SIM | 516Mb | 18 months |
All the deals above come on a pay-as-you-go tariff. If you’re interested in inclusive calls and texts, these deals are available as part of a bundle with NOW TV, Virgin Media, and a few others.
A broadband and TV deal is one where a provider supplies your home with broadband and TV services. Depending on what the provider is offering, TV add-ons could include top entertainment programmes, films and sports packages. Here are some providers offering broadband and TV packages:
Many providers offer TV and broadband packages, so you can get all of your favourite channels live and on-demand. Each provider offers access to different TV add-ons and streaming apps, so be sure to ask them if they’re offering the channels you want access to. Here are some of the most popular broadband and TV bundles:
Broadband deal | Average download speed | Contract length |
---|---|---|
BT Fibre 2 + Sport | 67Mb | 24 months |
BT Entertainment & Netflix + Fibre 2 | 67Mbps | 24 months |
NOW Fab Fibre + Cinema Membership | 36Mbps | 12 months |
NOW Super Fibre + Cinema Membership | 63Mbps | 12 months |
NOW Super Fibre + Entertainment Membership | 63Mbps | 12 months |
Deals that include three or more services are often referred to as bundles. Getting your broadband, phone and TV services from the same provider can be cheaper than buying each service individually. Providers with market-leading triple-play service include:
Some providers, such as Virgin Media, also offer bundles that include mobile services as well. This makes Virgin a “quad-play” provider. If you’re looking to group all these services into one monthly payment, this would be a good option for you. It will add to the monthly cost of your deal, but may be cheaper than paying for each service individually.
This said, it’s important to compare deals before getting a bundle, as price is not the only factor to consider. Contract length, suitability of phone and TV services, as well as broadband speed in your area are equally important. Here’s an easy guide to the best bundles on the market:
Broadband deal | Phone | Average download speed | Contract length |
---|---|---|---|
Virgin Media Big Bundle | Weekend calls | 132Mb | 18 months |
Sky Broadband Superfast + Sky TV | Unlimited Downloads | 59Mb | 18 months |
TalkTalk Fibre 35 + TV | Pay as you go | 38Mb | 18 months |
TalkTalk Fibre 65 + TV | Pay as you go | 67Mbps | 18 months |
Sky Broadband Superfast 35 + Sky TV | Pay as you go | 36Mb | 18 months |
Virgin Media Bigger Bundle | Pay as you go | 18Mb | 18 months |
ADSL broadband, or standard broadband, is the most basic type of internet connection. ADSL supplies homes with internet via copper cables, offering the slowest broadband speeds available. This type of broadband deal will be sufficient if you live alone and only use the internet for tasks such as browsing and emailing.
ADSL can only achieve download speeds of about 10Mbps and upload speeds of no more than 1.5Mbps. While standard broadband will still be adequate for some households, broadband providers are focusing more on supplying homes with faster download speeds with the help of fibre broadband.
Fibre broadband provides an internet connection through the use of fibre-optic cables. Superfast broadband speeds start at about 30Mbps, which is three times faster than standard broadband. There are two types of fibre broadband:
An FTTC connection provides quicker speeds than ADSL while still being affordable, which makes it a popular choice with broadband customers. FTTC combines fibre-optic and copper cables and can achieve average download speeds of up to 70Mbps and average upload speeds of about 15Mbps.
FTTP, commonly known as full-fibre broadband, provides high-speed internet with the potential of achieving average download speeds of 1,000Mbps. Full-fibre internet runs solely on fibre-optic cables, whereas FTTC runs on a mixture of two cables. Full-fibre average speeds can reach anywhere up to 1,000Mbps (equivalent to 1Gbps) depending on the deal you choose. While not all providers offer deals with the maximum download speeds available in the UK, some suppliers specialise in this type of fibre-broadband deal. For a gigabit FTTP internet connection, take a look at the following providers:
Be aware that if you’ve taken out a gigabit broadband deal, you probably won’t experience the maximum average speeds using WiFi. WiFi is less reliable than an ethernet connection and tends to slow your average speeds down. If you want to get the most out of your connection, use an ethernet cable.
Cable broadband average speeds sit somewhere between FTTC and FTTP broadband. Cable broadband uses coaxial cables instead of copper ones, providing average download speeds that range between 36 and about 500Mbps. Virgin Media is the only major broadband provider offering a cable broadband service, with most going the way of fibre broadband.
A wireless connection, also referred to as WiFi, can transmit information via radio waves from your router without the need for a cable. Most homes use wireless broadband to connect devices to the router but, for a more stable connection, you can use an ethernet cable.
An ethernet connection isn’t as convenient but can maximise your average speeds and guarantee less interruptions. It’s not uncommon to experience internet issues due to WiFi, as it can be cut-off by obstructions in the home between your router and your device. If you’re having internet issues, try using an ethernet cable to regulate it.
Some providers offer the option of adding TV to your broadband deal at a reduced price. Becoming a pay-TV customer with the same provider has certain benefits:
Before purchasing broadband with TV add-ons, there are a few important points to consider:
If you just stream TV from apps such as Netflix and Prime Video, adding TV to your broadband may not save you much. TV add-ons usually offer a certain number of Freeview channels as standard and charge you for extras such as premium entertainment channels, films and sport. They don’t often provide memberships to streaming apps, though some do offer trials to streaming services as perks.
There are only a few providers offering broadband and TV bundles, so you’ll have less options to choose from. It usually means limiting yourself to major providers such as Sky, Virgin Media and BT.
These packages usually have 18-month or 24-month minimum terms, so, if you want to switch providers, you could end up facing a termination fee for leaving your contract early.
Choose a standard broadband plan or opt to add extra services such as TV, phone and mobile contracts. Broadband packages will vary from provider to provider, as they all specialise in different services and broadband deals.
Here’s a quick guide on how to switch provider:
Unlimited broadband is a deal with no caps on downloads. It used to be the case that providers would cap usage and charge you for every Mb of data usage you went over your allowance, but this is becoming less and less common and most deals now offer unlimited broadband.
A technician may need to visit your home to install and set up your new router. Some providers install with no upfront costs, but in some cases there will be set-up costs or an activation fee. An engineer will definitely have to come if you’re switching to or from Virgin Media, but it won’t necessarily be the case if you’re switching between providers that operate via the Openreach network.
Not necessarily, it depends on the provider. For example, Virgin Media delivers high-speed internet without line rental. While joining Virgin Media doesn’t require a landline, many ISPs use the BT Openreach network, which requires a phone line to get connected. If having a phone line is necessary to get connected, you’ll need to get one installed.