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Discover Vodafone Broadband deals and find the best fibre broadband plan for you. Compare speeds across Vodafone’s fibre-optic internet packages and find out what you can hope to achieve with the speeds on offer. See how you can get the most out of your package with the exclusive Pro and Pro Xtra add-ons offering 4G back-up, Apple TV+, Apple TV 4K and WiFi Super Plus.
Last updated: 20 March, 2024 | Estimated Reading Time: 11 Minutes
Vodafone no longer offers ADSL broadband, focusing instead on fibre broadband plans starting with Superfast 1, which offers average speeds of 38 Mbps. Vodafone Broadband offers speeds that are ideal for streaming videos, gaming, socialising and online shopping. The broadband provider also offers great deals on broadband and phone bundles, allowing you to combine internet with a calls package or mobile phone contract for a cheaper deal than if you were to sign up with different providers.
Vodafone Broadband offers several fibre packages with different broadband speeds. The higher the speed, the higher the price, so it makes sense to choose the minimum speeds you need if you’re on a monthly budget. When comparing broadband deals, it’s important to consider both your needs and your budget. Take a look at the Vodafone broadband deals on offer:
Vodafone Superfast Broadband is an FTTC (fibre to the cabinet) deal, available with three different speeds. Choose from:
Superfast 1 offers an average speed of 35Mbps, ideal for small households streaming and browsing on a few devices.
Superfast 2 has an average download speed of 67Mbps, nearly double the speed of Superfast 1. Superfast 2 is suitable for larger households, as it can support up to 10 devices comfortably as long as they’re not all streaming and gaming online at once.
Superfast 100 has an average speed of 102 Mbps, which provides a very quick connection that is sufficient for streaming and gaming in HD with several devices online at once.
Vodafone Ultrafast Broadband is an FTTP (fibre to the premises) offer, also known as full fibre. Full fibre broadband solely uses a fibre-optic cable to deliver the fastest speeds available in your area. These packages will suit households with several users with high usage demands. Vodafone broadband has two ultrafast broadband packages to choose from:
Ultrafast 200 delivers an average speed of 200Mbps.
Ultrafast provides an average download speed of 500Mbps.
Gigafast is the fastest Vodafone broadband offer, offering lightning-fast speeds with the potential of an average speed of 900Mbps.
An FTTP connection of these lightning-fast speeds is also available with Hyperoptic, Gigaclear, Virgin Media, EE and many other broadband providers, but Vodafone has the added advantage that you can combine it with the Pro package for better results. This way, you get the fastest broadband speeds on the market, plus additional 4G backup in case your home broadband loses connection. Set-up costs are occasionally high on this type of deal, as it means laying fibre-optic cables all the way to your home.
The following are a selection of handpicked deals for a variety of needs:
| Deal | Average speed | Contract length | Monthly cost |
|---|---|---|---|
| Superfast 1 | 38 Mbps | 24 months | £22 |
A deal which amply covers your most basic internet needs.
| Deal | Average speed | Contract length | Monthly cost |
|---|---|---|---|
| Pro II Full Fibre 100 | 100 Mbps | 24 months | £36 |
Includes a ‘Super WiFi Booster’ to improve coverage in all parts of your home.
| Deal | Average speed | Contract length | Monthly cost |
|---|---|---|---|
| Full Fibre 200 | 200 Mbps | 24 months | £30 |
This deal represents the fastest speeds for the cheapest price available from Vodafone at the time of writing. It should allow for streaming in 4K and Ultra HD.
| Deal | Average speed | Contract length | Monthly cost |
|---|---|---|---|
| Pro II Full Fibre 900 | 910 Mbps | 24 months | £40 |
A ‘full fibre’ deal such as this offers the absolute minimum of lag time and among the fastest speeds on the market at the time of writing, so you’re unlikely to be left behind.
Mobile broadband with Vodafone is a way of getting WiFi in your home without a traditional fixed line, so there’s no need to install fibre cables or a phone line. Vodafone simply uses its 4G and 5G mobile network to supply you with internet, as long as this service is available where you live.
It works similarly to a pay-monthly or SIM-only mobile contract, where you pay for the data plan you need every month on a 12-month, 24-month or 30-day contract. Mobile broadband is also available as a pay-as-you-go deal. In this case, you pay a one-off fee for the hotspot or dongle that provides you with 15GB data, and then you can ask for another data pack when you need it.
Choose from the following Vodafone mobile broadband deals:
Vodafone’s 4G Mobile Hotspot is a portable 4G hotspot that can connect up to 10 devices at once, providing an average download speed of 35Mbps. The battery lasts up to eight hours on a single charge, which means you can even enjoy a WiFi connection when you’re out for the day or travelling. There are different data plans available, including:
| Plan | Monthly cost | Contract length |
|---|---|---|
| 4GB | £10 | 24 months |
| 4GB | £11 | 12 months |
| 4GB | £15 | 30 days |
| 30GB | £20 | 24 months |
| 30GB | £22 | 12 months |
| 30GB | £26 | 30 days |
| Unlimited data | £30 | 24 months |
| Unlimited data | £33 | 12 months |
| Unlimited data | £37 | 30 days |
You can enjoy 5G on the go with the Vodafone 5G Mobile Hotspot, which provides an average speed of 150 Mbps. It can support up to 32 devices and has a battery life of up to eight hours. It’s user-friendly and has a 2.4-inch inch touchscreen that lets you control all its functions and track your data usage from the router. Vodafone currently isn’t displaying its 5G hotspot plans online, but they are competitively priced, starting at £15 a month. There is, however, an upfront cost of £80 on even the cheapest plan, which isn’t required with any of the 4G hotspot plans.
GigaCube is a portable wireless router that provides superfast broadband using Vodafone’s 5G network. This allows you to boost the WiFi connection in your home if your home broadband is slow, or if you live in an area where the fastest fibre broadband connection isn’t available yet.
| Plan | Monthly cost | Contract length | Upfront cost |
|---|---|---|---|
| 100GB | £30 | 24 months | £100 |
| 100GB | £30 | 30 days | £325 |
| 200GB | £40 | 24 months | £50 |
| 200GB | £40 | 30 days | £325 |
| Unlimited data | £60 | 24 months | £50 |
| Unlimited data | £60 | 30 days | £325 |
The Vodafone dongle uses its own mobile network to connect your laptop or PC to the internet. It works with any laptop that has a USB port, including Windows and Mac. Choose from the following data packages:
| Plan | Monthly cost | Contract length | Upfront costs |
|---|---|---|---|
| 4GB | £10 | 24 months | £0 |
| 4GB | £11 | 12 months | £0 |
| 4GB | £15 | 30 days | £30 |
| 30GB | £20 | 24 months | £0 |
| 30GB | £22 | 12 months | £0 |
| 30GB | £26 | 30 days | £30 |
| Unlimited data | £30 | 24 months | £0 |
| Unlimited data | £33 | 12 months | £0 |
| Unlimited data | £37 | 30 days | £30 |
My Vodafone is the free Vodafone mobile app that lets you keep track of your usage, manage your bills and collect rewards. In this section, we take you through its features and what users think of it.
With the My Vodafone app, you can:
| App Store | Google Play |
|---|---|
| 4.3/5 ⭐⭐⭐⭐ | 3.4/5 ⭐⭐⭐ |
Reviews for the My Vodafone app in the most popular app stores are positive, though a smattering of criticism is present. Android users report too many notifications, no option to disable certain notifications and the occasional bug. iPhone users are more positive about the app, though some complain that the advertised ‘24-hour customer service’ relies on a bot to address out-of-hours queries.
There are many benefits to joining Vodafone, as customers get access to exclusive add-ons and occasional discounts and freebies. Here are some of the extras and add-ons Vodafone has to offer:
Vodafone Pro is an add-on designed for customers who work from home or who need a reliable internet connection throughout the day. The Pro add-on is better known as ‘Super WiFi’ and can be combined with any Vodafone fibre broadband package for an extra charge. Vodafone Pro offers:
Customers also have the option of upgrading to Pro Xtra, which offers all of the above plus some additional services. These include:
With the Pro Xtra package, Vodafone also guarantees that the price of your plan won’t change over the course of the contract.
This plan offers the benefits of the Pro Xtra broadband plan, with an additional Amazon Alexa feature built into the router. Alexa is a voice-activated digital assistant who can manage your schedule and answer questions by picking up the sound of your voice.
A WiFi booster is provided with Pro packages to help boost the internet connection in your home. Up to three boosters can be provided at no extra cost, if your internet speeds aren’t reaching a minimum speed of 10Mbps in each room of your home.
The Pro plan with Alexa built-in comes with the Super WiFi Plus, which provides both a router and a booster to guarantee fast and reliable broadband speeds throughout your home. Super WiFi Plus helps boost the connection in a room that is further away from the router.
Intelligent Hub is Vodafone’s most intelligent Vodafone WiFi router to date. It can be managed via an app, helping you connect the router to your devices more easily. It also guarantees the quickest and most stable broadband yet on the speeds you opt for.
You can upgrade to a faster fibre package if it becomes available in your area during the minimum term of your current fibre broadband. You’ll get the upgrade for the same price as your existing contract, so it’s a great deal.
Vodafone provides you with a back-up dongle that will give you access to its 4G network connection if your home broadband loses connection. This means you won’t have to worry about being without an internet connection if you experience technical issues.
WiFi Xperts is Vodafone’s dedicated home broadband customer service team, who are available to assist and support you with any technical problems you have with your broadband. They are available Monday to Sunday from 8pm-9pm, so you’re likely to get help quickly if there’s ever an issue with your WiFi.
When you sign-up for a Vodafone home broadband deal, you automatically get the award-winning Norton 360 Premium package for free. It’s free of charge for the first 12 months and then it automatically renews, costing 50 per cent of the total retail price for. It provides protection for up to 10 devices, so you can keep the whole family safe.
You’ll receive Apple TV 4K and Apple TV+ for 12 months, when you have Vodafone Pro Xtra.
Get a discount on a Pro broadband plan when you’re already signed up to selected Vodafone pay-monthly plans. Both services must be linked to the same name and account for you to be eligible.
Parental controls are available with all home broadband plans. This allows you to easily restrict access to certain websites, and channels to keep the family safe.
| Trustpilot | broadband.co.uk | expertreviews.co.uk | broabandgenie.co.uk |
|---|---|---|---|
| 1.3/5 ⭐ | 2.5/5 ⭐⭐⭐ | 4/5 ⭐⭐⭐⭐ | 4/5 ⭐ ⭐⭐⭐ |
A quick look at the popular consumer review site Trustpilot would give a skewed view of Vodafone Broadband. It is, of course, useful to get a sense of common complaints among Vodafone customers, but it’s also important to note that users are more likely to want to share their opinion if they have a complaint than if they are happy with their service.
That said, it’s worth noting that many recent reviews cite issues with installation and frustration at having to speak with a chatbot rather than a customer service agent as their main issues.
Independent review sites offer a more encouraging impression of Vodafone’s service, praising the provider’s affordability, and range of speeds while acknowledging certain user complaints. One review site claims that 67% of users surveyed would recommend Vodafone Broadband to a friend.
This said, Ofcom’s most recent report on telecoms and pay-TV complaints lists Vodafone as the provider with the 2nd-highest number of complaints per 100,000 customers with 18, behind only Shell Energy.
Our verdict is that, while some users have been frustrated by the provider’s service, it’s worth considering Vodafone Broadband depending on which providers are available in your area. Vodafone does, for example, get considerably less complaints than Shell Energy, being on a par with competitors TalkTalk (also on 18 complaints per 100,000 customers) and Virgin Media (16 per 100,000).
In short, you should base your decision on the affordability and appeal of the deal you find. Vodafone’s speed guarantee mitigates to a certain extent, the risk of receiving a slower service than you sign up for, but if you want to minimise the risk of having to complain, the best-performers according to Ofcom’s most recent report are Sky with just 3 complaints per 100,000 customers.
Yes, Vodafone offers some broadband-only plans that don’t require a landline. In most cases, however, having a phone line and paying for line rental is required to get Vodafone Broadband.
The speed of your broadband deal will depend on the plan you choose. All deals offer fibre broadband with fast speeds starting at 35Mbps. As of March 2018, Vodafone has offered all Home Broadband customers the ‘ultimate speed guarantee’, which guarantees Superfast 1 customers speeds of at least 25 Mbps and Superfast 2 customers speeds of 55 Mbps.
If you’re not receiving the speeds advertised by your Vodafone Broadband deal, you’re entitled to 15% off your monthly bill, which you can claim via the Vodafone Broadband app.
Yes, Vodafone uses the Openreach network.
Mobile broadband offers a WiFi connection using the Vodafone 4G and 5G mobile network. With mobile broadband, there’s no need for a fixed line as the router connects to the internet with the help of a mobile SIM card in the same way that mobile phones do.
Setting up your broadband usually only takes a few minutes. In most cases, you’ll be able to set it up yourself with the help of a manual.
You can cancel mobile broadband by giving Vodafone a call or by visiting a Vodafone store. There’s a 30-day notice period, so let them know as soon as possible. If you’re ending your contract early, you may have to pay an earlier termination fee.
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